Personal theft

Have you been a victim of theft?

If you've had something stolen you're probably feeling angry and upset.

If it's an ongoing problem, maybe it's part of a bigger issue - perhaps you're being bullied and having money or belongings stolen from you is part of how the bully is getting at you.

If that's the case why not take a look at our section all about bullying. Either get the facts about bullying, or for advice visit ‘Are you being bullied?’

Reporting the theft

Having personal items stolen is serious so you need to make sure you tell someone about it. Parents or another family member and teachers at school should be able to offer support and advice. But the stolen item itself should be reported to the police.

We will try to recover your belongings; however it is, of course not always possible. If you have insurance for the item, you'll almost certainly need a police crime report before the insurance company will pay out or send a replacement.

To report a theft you have these options:

Other tips for when you've had something stolen

Mobile phones

Call your phone service provider and report the theft as soon as you can. The service provider can stop the phone working so that the thief won't be able to use it.

If you don't have the number for your service provider, you can call the Immobilise mobile phone crime line on 08701 123 123. They can make sure your phone is blocked across all networks in the UK, even if the SIM card has been changed.

Bank cards

Contact your bank or ask someone to help you. You need to cancel any stolen bank or credit cards as soon as you can so that they cannot be used.


Money can be very difficult to replace because there's often little way of proving it belonged to you or how much was stolen. You should definitely tell your teacher about it if it happened at school, or perhaps your parents or another responsible adult. For larger amounts the police should be involved and insurance companies may be able to replace the money.


You should ask your parents or owners of the house you live in to always change the locks on the house if your keys were taken, even if you don't think the thief knows where you live. It's better to be safe than sorry.

Getting more help

Being robbed can be a traumatic event especially if it involved physical assault. It does help to open up and talk about it. Talk about what happened with a parent or other family member, or even a teacher. If you don't feel you have anyone close that you could talk to, why not think about speaking to a professional in confidence on a free helpline like ChildLine.

ChildLine is the free helpline for children and young people in the UK. Children and young people can call 0800 1111 to talk about any problem.

For more information about personal theft visit our ‘Get the facts’ or ‘More help and advice’ pages.